{"id":11603,"date":"2025-12-29T14:33:08","date_gmt":"2025-12-29T10:33:08","guid":{"rendered":"https:\/\/alghafadates.ae\/%d8%a7%d9%84%d8%b4%d8%ad%d9%86-%d9%88%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%a8%d8%af%d8%a7%d9%84\/"},"modified":"2026-01-18T04:21:59","modified_gmt":"2026-01-18T00:21:59","slug":"%d8%a7%d9%84%d8%b4%d8%ad%d9%86-%d9%88%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%a8%d8%af%d8%a7%d9%84","status":"publish","type":"page","link":"https:\/\/alghafadates.ae\/en\/%d8%a7%d9%84%d8%b4%d8%ad%d9%86-%d9%88%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%a8%d8%af%d8%a7%d9%84\/","title":{"rendered":"Shipping &#038; Returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11603\" class=\"elementor elementor-11603 elementor-1432\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-f38a0c0 e-flex e-con-boxed e-con e-parent\" data-id=\"f38a0c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c49d515 elementor-widget elementor-widget-html\" data-id=\"c49d515\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"alghafa-shipping-ltr\">\r\n  <style>\r\n    .alghafa-shipping-ltr {\r\n      width: 100%;\r\n      max-width: 100%;\r\n      margin: 0 auto;\r\n      padding: 30px 20px;\r\n      direction: ltr;\r\n      text-align: left;\r\n      color: #45422D;\r\n      line-height: 1.7;\r\n      font-size: 16px;\r\n      box-sizing: border-box;\r\n    }\r\n\r\n    .alghafa-shipping-ltr h1 {\r\n      font-size: 2rem;\r\n      font-weight: 700;\r\n      color: #45422D;\r\n      text-align: center;\r\n      margin-bottom: 20px;\r\n      border-bottom: 3px solid #CD8635;\r\n      display: inline-block;\r\n      padding-bottom: 5px;\r\n    }\r\n\r\n    .alghafa-shipping-ltr h2 {\r\n      font-size: 1.5rem;\r\n      font-weight: 600;\r\n      margin-top: 30px;\r\n      margin-bottom: 15px;\r\n      color: #45422D;\r\n      border-left: 5px solid #CD8635;\r\n      padding-left: 10px;\r\n    }\r\n\r\n    .alghafa-shipping-ltr p {\r\n      margin-bottom: 15px;\r\n    }\r\n\r\n    .alghafa-shipping-ltr ul {\r\n      list-style-type: disc;\r\n      padding-left: 25px;\r\n      margin-bottom: 15px;\r\n    }\r\n\r\n    .alghafa-shipping-ltr li {\r\n      margin-bottom: 8px;\r\n    }\r\n\r\n    .alghafa-shipping-ltr .divider {\r\n      width: 60px;\r\n      height: 3px;\r\n      background-color: #CD8635;\r\n      margin: 25px 0;\r\n    }\r\n\r\n    @media (max-width: 768px) {\r\n      .alghafa-shipping-ltr {\r\n        padding: 20px 15px;\r\n        font-size: 15px;\r\n      }\r\n      .alghafa-shipping-ltr h1 {\r\n        font-size: 1.7rem;\r\n      }\r\n      .alghafa-shipping-ltr h2 {\r\n        font-size: 1.3rem;\r\n      }\r\n    }\r\n\r\n    @media (max-width: 480px) {\r\n      .alghafa-shipping-ltr {\r\n        padding: 15px 10px;\r\n        font-size: 14px;\r\n      }\r\n      .alghafa-shipping-ltr h1 {\r\n        font-size: 1.5rem;\r\n      }\r\n      .alghafa-shipping-ltr h2 {\r\n        font-size: 1.2rem;\r\n      }\r\n    }\r\n  <\/style>\r\n\r\n  <h1>Returns & Exchanges<\/h1>\r\n\r\n  <h2>In which cases is the customer entitled to return or exchange a product?<\/h2>\r\n  <p>The customer is entitled to return or exchange the product in the following cases:<\/p>\r\n  <ul>\r\n    <li>If the product has a defect or quality issue.<\/li>\r\n    <li>If the product arrives damaged or in poor condition due to shipping.<\/li>\r\n    <li>If the product does not match the agreed specifications or order.<\/li>\r\n  <\/ul>\r\n\r\n  <h2>What is the allowed time frame to submit a return or exchange request?<\/h2>\r\n  <p>The customer may submit a return or exchange request within (3 days) from the date of receiving the order.<\/p>\r\n\r\n  <h2>What conditions must be met for a return or exchange to be accepted?<\/h2>\r\n  <p>To accept a return or exchange, the following conditions must be met:<\/p>\r\n  <ul>\r\n    <li>The product must be in its original condition and unused.<\/li>\r\n    <li>The product must be in its complete original packaging and not damaged.<\/li>\r\n    <li>A purchase invoice or proof of purchase must be provided.<\/li>\r\n    <li>The product must not have been exposed to misuse or improper storage.<\/li>\r\n  <\/ul>\r\n\r\n  <h2>What is the refund process and how long does it take?<\/h2>\r\n  <p>By contacting customer service via WhatsApp. The paid amount will be refunded within 2\u20133 days.<\/p>\r\n\r\n  <div class=\"divider\"><\/div>\r\n\r\n  <h2>Shipping Policy<\/h2>\r\n\r\n  <h2>Which delivery areas does Alghafa Dates cover?<\/h2>\r\n  <p>All regions within the country.<\/p>\r\n\r\n  <h2>What are the shipping costs and how are they calculated?<\/h2>\r\n  <p>Shipping costs are determined based on the region.<\/p>\r\n\r\n  <h2>What is the expected order processing and delivery time?<\/h2>\r\n  <p>The expected time is 2\u20133 days.<\/p>\r\n\r\n  <h2>How can orders be tracked and who to contact in case of delays?<\/h2>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns &#038; Exchanges In which cases is the customer entitled to return or exchange a product? The customer is entitled<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11603","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/alghafadates.ae\/en\/wp-json\/wp\/v2\/pages\/11603","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alghafadates.ae\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alghafadates.ae\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alghafadates.ae\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alghafadates.ae\/en\/wp-json\/wp\/v2\/comments?post=11603"}],"version-history":[{"count":10,"href":"https:\/\/alghafadates.ae\/en\/wp-json\/wp\/v2\/pages\/11603\/revisions"}],"predecessor-version":[{"id":11624,"href":"https:\/\/alghafadates.ae\/en\/wp-json\/wp\/v2\/pages\/11603\/revisions\/11624"}],"wp:attachment":[{"href":"https:\/\/alghafadates.ae\/en\/wp-json\/wp\/v2\/media?parent=11603"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}